Commerce Blog
The official blog for the latest news from Google Commerce
Data quality monitoring and user management via the Google Content API for Shopping
4/10/12
It’s no surprise that some of the best ideas for improving Google products come directly from you, our users. In February,
we
announced
a debugging dashboard for the
Content API for Shopping
that we created based on feedback from our merchant partners. Today we’re introducing two more features for the Content API for Shopping that many of you have requested: the
Data Quality feed
and the
User Management feed
.
Data Quality feed
The Data Quality feed gives you detailed information on the quality of y
our
product data in
Google Product Search
. Since
data quality issues
impact
if and how your pro
ducts appear on Google Product Search, it's important to address these issues quickly. Today we’re making it easy to do so. With the new Data Quality feed you can:
Retrieve a comprehensive list of data quality issues
Get detailed information about each issue, including the number of affected products, the last time your inventory was checked, and the specific term or phrase that’s triggering the issue
View an example product from your data feed affected by the issue
View a list of issues from all of your sub-accounts (if you have a multi client account)
User Management feed
The User Management feed lets you manage access to
Google Merchant Center
across multiple users. More specifically, this feed lets you programmatically:
Retrieve and modify the list of users that have access to your account
Define which users are admins and can thus manage users themselves
Fine-tune each user's access level (no access, read-only, read/write) per scope (online products, local products)
We hope these features make it easier for you to manage your product feeds and drive better results from Google Product Search. Please keep the valuable feedback coming!
Posted by
Thomas Kotzmann and Thomas Frey, Google Content API for Shopping team
Google Offers to run "I Love Boston Week" April 9-13
4/6/12
Thanks to Google Offers, Bostonians have been
taste-testing menus
,
revealing hidden talents
and soaking up the
Boston culture
without burning a hole in their wallets. We’re keeping the great deals coming with an entire week of offers that embody the true flavor of Beantown.
Next week (April 9-13), Google Offers subscribers in
Boston
will receive one-of-a-kind deals that will have them singing "Sweet Caroline.” Here’s a sneak peek of the offers-goodness to come:
Figs
: One of Todd English’s acclaimed
restaurants
in Charlestown, Figs is celebrated for its thin crust, wood-fired pizzas as well as its handmade pastas and homemade desserts. This casual bistro is a no-brainer when it comes to choosing a place to dine (and with all the gems in Boston, we know that isn’t always an easy choice).
Captain John Whale Watching and Fishing Tours
: Visit historic Plymouth for more than just the Pilgrims and the Rock. With
Captain John Whale Watching and Fishing Tours
, you’ll cruise alongside the most rare, massive mammals in the world. The kicker? Whale sightings are guaranteed!
The Elephant Walk
: “Flat out delicious” according to
Zagat
, this award-winning
restaurant
serves up an unexpected combination of Cambodian and French cuisine. With the arrival of baseball season, you’ll be happy to discover it’s located just a short (elephant) walk from Fenway.
Old North Church
: The Old North Church helped spark the American Revolution when Robert Newman climbed the steeple and held out Paul Revere’s signal that the British soldiers were leaving Boston. The oldest standing Church building in Boston, the Old North Church is one of the top historical destinations for tourists and Bostonians alike.
Viking Princess Cruises
: As much as we love Boston, sometimes you need to get away. Escape to the Cape and board the 40-foot
Viking Princess
, which cruises a coastline that’s seen its fair share of shipwrecks, pirates, pilgrims, and whalers. This narrated journey reaches the very tip of Cape Cod, home of the scenic Long Point Lighthouse—it also happens to be as far east of Boston as you can get without ending up in the Atlantic.
To subscribe to Google Offers in Boston and other locations across the U.S., please visit:
www.google.com/offers
. And follow our
Google+ Page
for updates from the Google Offers team.
Posted by Jacquelyn Moore, Account Manager, Google Offers
Attention, coffee lovers: Google Offers to run $5 for $10 Starbucks deal tomorrow
4/3/12
Tomorrow morning,
Google Offers
is running its first deal with Starbucks. For $5 you’ll get a $10 Starbucks Card eGift, good at all participating Starbucks locations nationwide. This deal is only available to Google Offers subscribers.
The Starbucks Google Offer includes a contribution to a good cause. For every deal purchased, Google Offers will donate $3 to the Opportunity Finance Network (OFN) for the
Create Jobs for USA Fund
(up to $3 million). Founded by Starbucks and OFN, the Create Jobs for USA Fund helps provide loans to community businesses in order to create and sustain jobs in America. So, when you buy this Google Offer, you’re also taking action to help Americans get back to work.
Sound like a great Wednesday pick-me-up? We think so! Get your caffeine fix, save a little cash and help support small businesses, all with a few clicks.
Sign up for Google Offers
and we’ll send this offer straight to your inbox. And for those of you already subscribed to Google Offers, stay tuned to your email for details and the chance to purchase the deal tomorrow.
Posted by Michael Haswell, Head of Business Development, Google Commerce
Google Acquires TxVia
4/2/12
Over the last year, we’ve been hard at work developing
Google Wallet
, a payment service that makes it possible for people to redeem discounts, earn loyalty points and pay—all at the same time, whether they’re shopping online or at the store around the corner.
Today, we’re thrilled to announce that we’ve acquired payments technology company
TxVia
to complement our payments capabilities and accelerate innovation towards our full Google Wallet vision. TxVia is a technology pioneer that offers a fast, flexible and highly reliable payments platform—which we believe is one of the best in the world.
Since 2008, TxVia has supported the management of more than 100 million accounts. They’ve partnered with the industry’s best known brands, and their leadership team has played an instrumental role in defining the fast-growing prepaid card segment of emerging payments. In this time, TxVia has also certified and directly connected to the major payment networks, which establishes a solid foundation for Google Wallet and our partners to drive innovation on a global scale and in a partner friendly way.
Finding and purchasing products is a big part of day-to-day life. At Google, we’re working to create new ways to improve the commerce experience. We’ve worked closely with TxVia over the last year, and they’re a forward-thinking team that will help us take the next steps in realizing the future of commerce. We welcome the TxVia team to Google.
Posted by Osama Bedier, Vice President of Wallet and Payments, Google
Updates to Google Merchant Center Terms of Service
3/29/12
Back in January, we
announced
our new
Google Terms of Service
to
provide a more consistent experience for users across Google's products
. Starting today, March 29,
Google Merchant Center
will be covered by the new Google Terms of Service along with a short set of additional
terms and conditions
specific to Merchant Center.
While the substance in the additional
Merchant Center terms and conditions
remains unchanged from the previous version, the new additional terms and conditions are shorter and reworded to be easier to understand. We encourage you to take the time to review the new
Google Terms of Service
along with the additional
Merchant Center terms and conditions
.
Posted by Mayuresh Saoji, Senior Product Manager, Google Merchant Center team
Google Offers Food Truck Day in LA
3/21/12
Google Offers
connects you with deals at great places in your city. And sometimes those places are on wheels. We’re joining the food truck craze and kicking it all off in the city where you need a car to do pretty much everything (even cooking): Los Angeles. Enjoy Food Truck Day this Friday, March 23 with offers from some of LA’s most buzzed-about, award-winning food trucks.
Here’s what’s on the menu:
Kogi BBQ
: Hailed by Zagat as “the forerunner of all food trucks,” Kogi BBQ, LA’s own traveling landmark, is known for putting Korean barbecue tacos on the map. Corn tortillas, double-caramelized meats, salsa roja, onion-cilantro relish and fresh Asian slaw make up the iconic Kogi taco that has both LA locals and TIME magazine buzzing. Believe the hype: $4 gets you $8 of Korean BBQ tacos.
The Grilled Cheese Truck
: These sandwiches “might change your life” according to Zagat. Try their Cheesy Mac ‘n Rib or S’more Melt and it’ll be no surprise why The Grilled Cheese Truck was voted Best Food Truck by LA Times Readers’ Choice. Get in on the grilled goodness: $5 gets you $10 of sandwiches and more.
Grill ‘Em All
: Zagat rates Grill ‘Em All as one of LA’s top 10 food trucks—and the competition is stiff. Winner of Food Network’s The Great Food Truck Race, this local favorite serves epic, gourmet burgers and (cheese-filled) tator tots while cranking jams from their favorite bands. Get ready to rock ‘n roll: $7 gets you $14 at this hamburger hotspot.
The Buttermilk Truck
: For those who believe breakfast shouldn’t be confined to any hour, keep an eye out for The Buttermilk Truck. Zagat declares this “the truck to chase,” but don’t forget to bring your Offer with you. $5 gets you $10 of chicken ‘n waffles, red velvet pancakes, fresh donuts and other breakfast favorites morning, noon, and (late) night.
Frysmith
: This innovative food truck knows great things are worth doing twice—like deep-frying your french fries. Here they dole out crisp, twice-fried spuds that are meant to be meals, like the rave-worthy Rajas Fries loaded with steak, onions, chili, and cheese or the sweet potato Vegan Chili Fries. This here is your main course: $5 gets you $10 at Frysmith.
Be sure to subscribe to
Google Offers Los Angeles
so you don’t miss out on these fantastic offers. Foodies in San Diego and Houston: subscribe to
Google Offers San Diego
and
Google Offers Houston
, because Google Offers Food Truck Day will rolling into your cities soon!
Posted by Ellen Shen, Business Analyst, Google Offers
REI’s first daily deal is a success, thanks to Google Offers
3/20/12
People love saving money. According to
eMarketer
, almost 88.2 million people--or half of all U.S. adults who use the Internet--redeemed an online coupon in 2011, and this number should increase to 96.8 million by 2013. So it’s no wonder why so many companies, big and small, are using discounts, in the form of daily deals, to drive increases in sales.
In November 2011
Google Offers
partnered with
REI
, the nationally loved outdoor retailer, to run REI’s first-ever daily deal and Google’s first-ever national offer: $15 for $25 worth of outdoor gear from REI.
Co-branded landing page used with marketing campaign to increase awareness of the offer
“REI was looking for ways to learn how we can use daily deals to drive the business during a non-promotional period, both within our stores and online, and a partnership with Google was a great fit,” said Teresa Harting, REI’s Marketing Manager. “We wanted to partner with a company that understood our brand and could manage it appropriately in the midst of a large-scale promotional announcement.”
In the weeks leading up to the offer, REI and Google worked closely to develop an offer that accurately reflected the REI brand. The companies also worked hand in hand to craft a well-executed pre-offer campaign that would drive interest and awareness among REI customers. The campaign, which ended on the date the offer ran, included the following tactics:
A 10 day teaser campaign on Google’s GDN, which drove people to a co-branded landing page for the offer.
An email campaign sent to REI’s opted-in subscriber base and to Google Offers opted-in subscribers on the day of the offer.
REI Facebook and Twitter posts were published the day before the offer and the day of the offer.
Facebook promotion on the REI brand page, including real-time interaction with customers to answer any questions about the offer.
Email campaign sent to REI’s opted-in subscriber base
Beginning on November 3rd, the REI Google Offer ran for 24 hours and was purchased by nearly 90,000 people across the U.S. The one-day deal has driven a significant amount of sales, both online and offline, and the average order value exceeded REI’s already high expectations. Further analysis will continue through the end of the redemption period to understand the total business impact, but it’s clear that REI will continue to see a benefit from their Google Offer.
“Our objective in running a Google Offer was to understand if we could attract new REI customers and increase traffic to our stores and to our website. Additionally, we wanted to gain a better understanding around how daily deals work for REI and if it would yield similar or higher average order values across both new and loyal customers. We have seen strong redemption and are continuing to track the results through the end of the redemption period. Overall, we are happy with the results of our very first daily deal with Google Offers,” said Harting.
If you’re a merchant and are interested in running a Google Offer, please visit:
google.com/offers/business
.
Posted by Robin Lien, Google U.S. Retail Team
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