When a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then, if a problem arises with their purchase, they can request Google’s help, and Google will work with the merchant and customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
Starting today, you’ll begin seeing the badge at a handful of online stores, including
O.co,
Wayfair,
BabyAge.com, and
Beach Audio. During this pilot, you may occasionally see a different version of the badge on these sites - or no badge at all - while we perform tests to measure the impact of the program.
Over the coming months, we plan to expand the program to include more stores. If you’re an online merchant interested in participating, please fill out
this form. To learn more about Google Trusted Stores, visit
www.google.com/trustedstores.
Posted by Tom Fallows, Group Product Manager, Google Commerce Team
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