Google Commerce: Reach more customers online: Add GTINs to your Google Shopping data feed

Reach more customers online: Add GTINs to your Google Shopping data feed

9/8/15

Google Shopping1Google Shopping Products Feed Specificationshared in Junedesignated brand

Find GTINs individually. Look for the 12 or 13 digit number printed below the barcode on your product’s packaging. For example, the ASUS Flip C100PA DB01 10.1″ Touchscreen Chromebook should be submitted with a ‘gtin’ as 00889349062166 and ‘brand’ as ASUS.

Find GTINs in bulk. GTINs are used in many warehouse management systems to identify and manage inventory and can often be exported from this in bulk. Check with your IT colleagues to see if they can help you get GTIN data in your feeds.

Make sure you’re using the correct brand. Merchants may mistakenly give us the incorrect brand for a product by using ‘brand’ to indicate that a product is compatible with, or an accessory or replacement part for a product from that brand. For example, a mobile phone case that is compatible with an Apple iPhone 6 listing “Apple” as the brand is misleading to shoppers and can result in your ads being disapproved. Instead, it should provide the brand for the product, and use the ‘title’ and ‘description’ fields to explain compatibility information instead.

Note:
In some rare cases, you’ll find products from a designated brand where no valid GTIN exists (these are often products where you are the sole merchant selling this product or for replacement parts). If you encounter this situation, we’re rolling out a new feature in Merchant Center that allows you to request a review of disapproved offers. Starting September 15, if you believe your item was incorrectly disapproved and would like to request a manual review, follow these steps to get your products approved and showing on Google Shopping:

In the Products tab, click on the title of the item to view the page for that individual item.
Click the link for "Why is this item disapproved?"
Review the policies related to your item disapproval, and then check the box that acknowledges that you reviewed the information.
Select "Request manual review."

This gives our team a chance to review your products; if we determine that there is not a valid GTIN available, your offer will be reinstated.

We’re really excited to be working through this new requirement with you. Not only will it help improve the richness and relevancy of ads we show to potential customers, it has the chance to improve your performance on Google Shopping.

Posted by Rob Rekrutiak, Product Manager, Google Shopping

1.Google internal data, 2015

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Reach more customers online: Add GTINs to your Google Shopping data feed

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